Culture Revisited
Privacy Policy
ONLINE PRIVACY POLICY
Culture Revisited LLC
Effective Date: September 25, 2026
Culture Revisited LLC (“Culture Revisited,” “we,” “us,” or “our”) respects the privacy of our clients, prospective clients, training participants, customers, website visitors, and others who interact with our services.
This Privacy Policy explains what personal information we may collect, why we collect it, how we use it, circumstances in which it may be shared, how it is protected, and the choices that may be available to you.
This Privacy Policy applies to information collected through www.culturerevisited.com, our online booking and scheduling services, intake forms, consultations, purchases, training registrations, SMS communications, and related communications.
Information We Collect
Depending upon how you interact with Culture Revisited LLC, we may collect the following categories of information.
Contact Information
This may include:
Name
Email address
Telephone number
Mailing or billing address
Booking and Appointment Information
When you schedule an appointment, consultation, class, or other service, we may collect:
Appointment date and service selected
Contact information
Intake-form responses
Hair and service history
Scheduling preferences
Referral information
Uploaded photographs or files
Policy acknowledgments
Other information voluntarily provided in connection with the appointment
Identification Requirement (Prospective Clients & Training Participants)
For certain consultations, services, training programs, or other bookings, Culture Revisited LLC may require prospective clients and training participants to provide valid government-issued photo identification.
For routine identity verification, Culture Revisited LLC generally requires only the information reasonably necessary to confirm identity. Clients may redact information that is not necessary for verification, including:
Home address
Identification or document number
Barcode
Signature
Other information not needed to confirm identity
The client’s name, photograph, and expiration date must remain visible unless otherwise instructed.
Identification information is collected for identity verification, safety, security, enrollment, and related administrative purposes associated with the requested booking.
Government-issued identification information is not used for advertising or marketing purposes.
Information submitted through the booking process may be maintained through our scheduling platform and is handled in accordance with this Privacy Policy and the applicable privacy practices of our service providers.
If you do not feel comfortable providing requested identification, please refrain from booking a consultation, service, or training program for which identity verification is required.
Payment and Transaction Information
When you purchase a service or product, payment information may be collected or processed by the payment processor associated with the transaction.
Culture Revisited LLC may receive transaction-related information such as:
Amount paid
Payment status
Transaction date
Billing information
Limited payment-method details
We do not necessarily receive or retain complete payment-card numbers when those payments are processed by a third-party payment provider.
Communications
We may collect information you voluntarily provide when you communicate with us through email, telephone, text message, forms, social media, or other communication channels.
SMS Marketing Information
If you voluntarily opt in to receive SMS marketing communications from Culture Revisited LLC, we may collect or maintain information associated with your SMS subscription, including:
Name
Mobile telephone number
Opt-in or consent status
Date and time of consent, where available
Opt-out status
Message interaction or delivery information where available
SMS marketing consent is voluntary and is not a condition of purchasing products, booking services, registering for training, or otherwise doing business with Culture Revisited LLC.
Website and Device Information
When you visit our Site, certain information may be collected automatically through cookies and similar technologies, including:
IP address
Browser type
Device type
Operating system
Referring pages
Pages viewed
General site-interaction information
The precise information collected depends upon the technologies and services enabled on the Site.
Acuity Scheduling and Intake Forms
Culture Revisited LLC uses Acuity Scheduling, a Squarespace service, to manage appointments, consultations, intake forms, registrations, and related scheduling functions.
When you book through our scheduling system, information submitted through the booking process may be provided to Squarespace/Acuity so that online scheduling services can be provided to Culture Revisited LLC.
Information submitted through Acuity may include your name, email address, telephone number, appointment information, intake responses, uploaded files, identification information when required, policy acknowledgments, and other information voluntarily provided during scheduling.
Information submitted through Acuity Scheduling is processed and stored through Squarespace/Acuity in accordance with its applicable privacy and security practices.
Culture Revisited LLC determines what information is requested through its booking and intake forms and uses that information in accordance with this Privacy Policy.
Prayer Requests and Other Voluntarily Provided Information
Culture Revisited LLC may provide clients with the option to submit a prayer request through an intake form.
Providing a prayer request is voluntary. Information submitted in this section is intended only to allow Culture Revisited LLC to receive, respond to, or honor the prayer request as appropriate and is not used for advertising, profiling, or marketing purposes.
By voluntarily submitting a prayer request, you consent to Culture Revisited LLC using the information you provide solely for the purpose of receiving, responding to, or honoring that prayer request.
Please share only information you are comfortable providing through the scheduling platform and avoid including private information about other individuals unless you are comfortable sharing it for this purpose.
Why We Collect Personal Information
We may collect and use personal information for purposes including:
Scheduling and administering appointments
Providing requested hair services, consultations, products, or training
Confirming identity when verification is required
Maintaining safety and security
Managing client and participant records
Communicating regarding appointments or services
Processing payments and transactions
Responding to questions, concerns, requests, or disputes
Administering policies, agreements, and acknowledgments
Improving the functionality and quality of our services
Maintaining legally or operationally necessary business records
Preventing fraud, misuse, or unauthorized activity
Complying with applicable legal obligations
Sending marketing communications where appropriate consent has been provided
Administering SMS subscriptions, consent, opt-outs, and related communications
How We Use Identification Information
Information collected under the Identification Requirement (Prospective Clients & Training Participants) is used primarily to confirm identity and support safety, security, enrollment, and related administrative needs associated with the requested booking.
Culture Revisited LLC seeks to collect only the information reasonably necessary for these purposes and permits clients to redact information not required for routine identity verification.
Identification information is not sold, rented, or used for advertising or marketing purposes.
Providing identification is a condition of certain bookings. Individuals who are not comfortable providing requested identification may choose not to proceed with a service, consultation, or training program for which identity verification is required.
How We Share Personal Information
Culture Revisited LLC does not sell or rent customer names or client lists to third parties.
We may disclose personal information when reasonably necessary:
To provide a service or product you requested
To service providers that support scheduling, website hosting, communications, SMS messaging, payment processing, analytics, or other business operations
To professional advisers, insurers, auditors, or similar parties when reasonably necessary
To comply with a valid legal requirement, subpoena, court order, or other lawful process
To investigate fraud, safety concerns, abuse, or violations of our policies
To protect the rights, safety, security, or property of Culture Revisited LLC, our clients, or others
In connection with a business reorganization, merger, acquisition, or similar transaction, subject to applicable law
When you have otherwise authorized the disclosure
Service providers may process information only as permitted by their agreements, applicable law, and their own privacy obligations.
Mobile telephone numbers, SMS opt-in data, and SMS consent information will not be sold, rented, or shared with third parties for their independent marketing or promotional purposes. Information may be provided to service providers as reasonably necessary to operate and deliver our SMS communications.
Marketing Communications
Culture Revisited LLC may send promotional emails or text messages to individuals who have provided appropriate consent or otherwise opted in where required.
You may unsubscribe from marketing emails using the unsubscribe option included in those communications.
Opting out of marketing does not necessarily prevent us from sending non-marketing communications that are necessary to administer your appointment, transaction, account, or service.
SMS Marketing Communications and Consent
Culture Revisited LLC may offer individuals the opportunity to voluntarily receive SMS marketing communications.
When you affirmatively opt in to SMS marketing, you consent to receive text messages from Culture Revisited LLC at the mobile telephone number you provide. Messages may include:
Booking and availability announcements
Schedule and waitlist updates
New service announcements
Class and training information
Business and service updates
Promotional offers
Other marketing communications from Culture Revisited LLC
Consent to receive SMS marketing communications is voluntary and is not a condition of purchasing a product, booking an appointment, receiving services, registering for training, or otherwise doing business with Culture Revisited LLC.
Culture Revisited LLC may use Squarespace and associated messaging providers to facilitate SMS communications.
Message frequency may vary depending on business updates, services, availability, and promotions. Message and data rates may apply according to your mobile carrier and service plan.
You may withdraw your consent and opt out of SMS marketing communications at any time by following the opt-out instructions contained in the message, including replying STOP where applicable.
Where supported, you may reply HELP for assistance or contact Culture Revisited LLC directly at hello@culturerevisited.com or 240-486-2639.
Opting out of SMS marketing does not prevent Culture Revisited LLC from contacting you through other appropriate channels regarding an existing appointment, transaction, service request, account matter, or other non-marketing business communication when reasonably necessary.
Non-Marketing Communications
We may contact you regarding:
Appointment confirmations and reminders
Rescheduling or cancellation
Payments or account issues
Policy updates
Security or fraud concerns
Requests you submitted
Service-related matters
Other communications reasonably necessary to administer our relationship with you
Non-marketing communications may be separate from any consent you provide for promotional SMS or email marketing.
Cookies and Similar Technologies
Our Site may use cookies and similar technologies to operate the website, remember preferences, understand how visitors interact with the Site, and support certain integrations.
Some cookies may be provided by Squarespace or other service providers.
Where applicable, visitors may be provided with cookie controls or consent options through the website.
Third-party integrations may have their own privacy practices, and we encourage users to review those practices where appropriate.
Data Retention
Culture Revisited LLC retains personal information only for as long as reasonably necessary considering:
The purpose for which the information was collected
The duration of the client or customer relationship
Operational and recordkeeping needs
Contractual obligations
Applicable statutes of limitation
Legal, tax, accounting, insurance, or regulatory requirements
Security and fraud-prevention needs
The nature and sensitivity of the information
Different categories of information may therefore be retained for different periods.
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable practices and legal obligations.
Records relating to SMS consent or opt-out requests may be retained when reasonably necessary to document communication preferences and compliance with applicable requirements.
Data Security
Culture Revisited LLC uses reasonable administrative, technical, and physical safeguards appropriate to the information we handle.
Information submitted through third-party systems such as Squarespace, Acuity Scheduling, SMS messaging providers, and payment processors is also subject to the technical and security controls provided by those services.
No method of online transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security.
Clients should avoid sending highly sensitive information through ordinary email or text message unless specifically requested and appropriate.
Your Privacy Choices and Rights
Depending on where you live and which privacy laws apply to Culture Revisited LLC’s processing of your information, you may have certain rights regarding personal data.
For Maryland residents, applicable privacy laws may provide qualifying consumers with rights regarding access, correction, deletion, portability, certain disclosures, and certain uses of personal information, subject to applicable scope, thresholds, and exceptions.
Where applicable, you may request:
Access to personal information maintained about you
Correction of inaccurate personal information
Deletion of certain personal information
Information regarding categories of personal information processed
Information regarding certain disclosures
A portable copy of qualifying information
Restriction or limitation of certain processing where provided by law
Opt-out rights where applicable
Not every request or statutory right will apply in every circumstance. Certain information may need to be retained for legal, security, contractual, transactional, compliance, or legitimate recordkeeping reasons.
Privacy requests may be submitted to:
We may need to verify your identity before completing certain privacy requests.
Children’s Privacy
Our Site is not intended primarily for children under the age of 13.
Culture Revisited LLC does not knowingly solicit personal information directly from children under 13 without appropriate parental or guardian involvement.
If we learn that personal information from a child under 13 has been collected improperly, we will take reasonable steps to address the information in accordance with applicable law.
Parents or legal guardians who believe information relating to a child has been collected may contact us using the information below.
Third-Party Websites and Services
Our Site may link to websites, social-media platforms, payment services, scheduling tools, messaging providers, or other services operated by third parties.
Culture Revisited LLC does not control the privacy or security practices of those third parties.
When you leave our Site or use a separate third-party service, you should review that provider’s privacy practices before submitting personal information.
Social Media
Culture Revisited LLC maintains a presence on third-party social-media platforms, including Instagram.
Interaction with social-media platforms may result in information being processed by those platforms according to their respective privacy policies and settings.
Culture Revisited LLC does not control the independent data practices of social-media providers.
International Visitors
Culture Revisited LLC operates primarily in the United States.
If you access our Site or provide information from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate.
Where applicable law gives you additional privacy rights, you may contact us regarding those rights.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, communication methods, or legal obligations.
When material changes are made, we will post the updated policy with a revised effective date and may provide additional notice when appropriate.
Contact Us
If you have questions about this Privacy Policy, SMS communications, or wish to make a privacy-related request, please contact:
Culture Revisited LLC
Email: hello@culturerevisited.com
Telephone: 240-486-2639
Mailing Address: 306 W Redwood St, STE 201, Baltimore, MD 21201
Privacy Contact:
Emilyn Davies-Mingo
Culture Revisited LLC
Email: hello@culturerevisited.com
Telephone: 240-486-2639
Effective Date: September 25, 2026